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Tietronix Inc., a Systems Integrator specializing in government and process automation projects, and AtLink Communications, the pioneer of Communication Process Automation, today announced the integration of TieTronix’s TieSPA and AtLink’s Enterprise Voice Integration (EVI) platform. The integration will enable TieSPA users to collaborate with other team members using VoIP technologies while following the automated process. The first release of this product is scheduled for 3Q2007.
“We are excited to team with Tietronix. AtLink’s EVI will provide communication and collaboration services to TieSPA, strengthening Tietronix’s pioneering approach to using Business Process Automation technologies in Software Processes Automation,” said AtLink Communications CTO Dilhar De Silva. “TieSPA is a solid product that is currently deployed on several NASA projects. Integrating TieSPA and EVI will really help us utilize VoIP technology to addresses the day to day interactions between team members of a Software Project.”
“It is great to team with AtLink. Their management and technical team’s rich background in VoIP technology and in the Independent Software Vendor arena makes them the perfect partner to fill a strategic piece in our Software Process Automation strategy” said Tietronix CTO Michel Izygon. “Integrating TieSPA and EVI is going to allow us to offer a strong TieSPA product that addresses the practical difficulties faced by our customers in managing geographically separated teams within a software development project.”
EVI - Enterprise Voice Integration is a platform for automating any kind of multi-media communication process. EVI combines the proven technologies of Business Process Automation, VOIP, IP-PBX and Business Rules in a framework that is easily customized to automate the tasks associated with voice and data communications within an enterprise or company. EVI transcends the existing communication automation solutions of call center, messaging, and notification products by providing services that supports the entire spectrum of business communications that occur between people, groups, hierarchies, agents, and devices.
TieSPA™ – Tietronix Software’s TieSPA automates any level of software process, ranging from complex C4I or avionics systems to small projects and non critical processes. TieSPA manages both the project and the software process simultaneously, benefiting all participants in the software lifecycle. TieSPA utilizes the core components of a Business Process Management approach (BPM) by integrating the technical elements of: workflow, business rules, collaboration, and SOA (service oriented architecture).
About Tietronix:
Tietronix specializes in software engineering, scientific and business product development and vertical market solutions. Through research and product development, Tietronix is expanding the quality of tools designed for engineering process automation. Tietronix partners with organizations to help them solve complex operational and business problems through technology to improve revenue, productivity, profitability and time-to-market. Tietronix is recognized for its focus on reliability, on-time delivery and service. The company achieves these objectives through expert knowledge, best-in-class tools and a proven development methodology.
About AtLink Communications:
AtLink Communications develops solutions allowing a company of any size to easily and affordably automate their communication processes. Companies daily conduct manual, expensive, slow and error prone communications in their dealings with customers, sales prospects, partners and employees. AtLink uniquely combines proven technologies from Business Process management (BPM), VOIP and IVR in a platform that can automate any communication process in a general and standard way. AtLink’s generic approach to automation takes the next step beyond the more expensive and less flexible Call Center and IVR point solutions. An AtLink solution more easily adapts to changing business conditions, implements tighter, more specific logic, and is unlimited in the types of communication problems it can solve.